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Terms & Conditions

The guidelines governing purchases, collections, and usage of our online store.

General Agreement

By using this website or purchasing stationery items from Super Stationery (Manchester Arndale), you agree to be bound by the statutory terms, store policies, and dispatch obligations detailed on this page.

Store Policies

Pricing & Availability

Product prices displayed include UK VAT and remain subject to in-store inventory balances.

Arndale Click & Collect

Orders must be picked up within 14 days of receiving your collection confirmation email.

Bespoke Inks & Custom Nibs

Personalized fountain pens and custom ink mixtures are non-returnable once blended.

Returns & Warranties

Item Category Return Window Condition Required
Fountain Pens & Writing Tools 30 Days Uninked, original presentation box intact
Notebooks, Paper & Journals 14 Days Unopened plastic seal and unmarked pages
Desk Accessories & Storage 30 Days Undamaged, with all packaging inserts

Terms Acceptance

Review and acknowledge your agreement to continue placing orders:

Store Terms & Dispatch Guidelines

Mandatory agreement required to process online checkouts.

Electronic Receipts & Invoices

Opt-in to paperless VAT invoice delivery to your email address.

Arndale VIP Membership Terms

Join the Super Stationery local loyalty tier for workshop invitations.